Free economy ground shipping is available on purchases totaling $349.00 or greater for to U.S. addresses within the 48 contiguous states, which excludes Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. Upgraded carriers services, such as 2-day or Overnight, are available and quoted during the checkout process.
Same day shipping is not guaranteed. For products in stock our same-day shipping cutoff requires orders to be submitted by 1pm EST.
The shipping method for free economy ground is at the discretion of Pusher Intakes. Specially marked products may have oversized package fees associated with them due to their large size and/or weight. Truck freight items will be shipped using the carrier of our choice.
Please ensure your shipping address is complete and accurate. We are not at fault for shipping to an address that was provided incorrectly.
We do not ship to P.O. boxes.
Carriers including USPS, FedEx and UPS have advised us of possible disruptions due to unprecedented shipping, staffing and delivery challenges. As a result, your packages may take longer to arrive than we’d like. We’ll continue to do our best to ensure packages arrive to your door as quickly as possible. Thank you for your patience and understanding.
Return requests must be placed within 14 days of the original shipping date. Please contact the Pusher customer service team at firstname.lastname@example.org to request a return. If your return is approved, you will receive a Return Order form to include inside the box with your return(s).
- All returns or exchanges are subject to a 15% restocking fee.
- All returned products must be unused and returned in the original packaging.
- Any products returned with damage incurred by the customer or shipping carrier will automatically be assessed a minimum of a 50% penalty of the cost of the part against the refund value.
- Original and return shipping costs are non-refundable, unless Pusher Intakes was at fault for sending the incorrect parts.
The above applies to orders placed via pusherintakes.com. Items purchased from a third party must be processed through the dealer of the original purchase, and are subject to the return policy of that dealer.
Once your items are returned to and processed at our warehouse, you’ll be notified via email of your refund.
After the above is complete, to receive a refund on the taxes and duties, simply submit a CBSA informal adjustment request directly to your government. Here are some details on that process:
- Download an adjustment request form here, only fields 1 through 8 are required to be filled out
- You'll need proof of the import (we can help if needed!)
- Show proof of the export/credit which is provided by the FSC
- Once submitted, the refund usually takes 4-6 weeks
Orders under $1,500 may cancel at any time prior to order fulfillment for a full refund. Any cancellations on orders over $1,500 are subject to a 3% fee, to cover processing fees associated with the order.